Cookies Policy

YouConvey website uses cookies.

A. What is a cookie?
A cookie is a small file that can be placed on your device that allows us to recognise and remember you. It is sent to your browser and stored on your computer’s hard drive or tablet or mobile device. When you visit our sites, we may collect information from you automatically through cookies or similar technology.

B. How do we use cookies?
We use cookies in a range of ways to improve your experience on our site, including:

C. What types of cookies do we use?
We use different types of cookies, as described below:

Necessary – Cookies that are essential to provide you with the services you have requested. For example, these include the cookies that make it possible for you to stay logged into your account and make comments. If you set your browser to block these cookies, then these functions and services will not work for you. In particular, we won’t be able to save your preferences about cookies.

Statistics – cookies that measure how often you visit our sites and how you use them. We use this information to get a better sense of our users’ engagements and to improve our sites and apps so that users have a better experience. We also use thirdparty cookies to help with performance.

Preferences – cookies that are used to recognise you and remember your preferences or settings when you return to our site so that we can provide you with a more

  • Keeping you signed in
  • Understanding how you use our site
  • Showing you products and services that are relevant to you
  • Working with partners to personalise content and ads
  • Provide social media features and to analyse our traffic
  • Share information about your use with our social media, advertising and analytics partners
  • Analyse how our site is being used, measure the number of visitors, and display advertising personalised experience. For example, the information displayed may be different depending on your location. A mix of first-party and third-party cookies are used.

Marketing – cookies that are used to collect information about your visit to our site, the content you have viewed, the links you have followed, and information about your browser, device, and your IP address. These cookies will allow us to show you advertisements that we believe may interest you.

The advertising techniques we use do not collect information such as your name, email address, postal address, or phone number. We sometimes use information such as your IP address and browser type and also sometimes share some limited aspects of this with third parties for advertising purposes.

D. How to manage cookies?
You can manage the use of cookies, including advertising cookies, and disable the sharing of data with partners for advertising purposes by clicking the privacy settings link in the footer.

It is also possible to stop your browser from accepting cookies altogether by changingyour browser’s cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser.

E. Contact Info
If you have any questions concerning our Cookie Policy, you can contact us at support@you-convey.co.uk.

F. Revision Date
This Agreement was last updated on 01 February 2022 (“Revision Date”). If you were a user before the Revision Date, it replaces the existing Cookie Policy.

1. Information about us
Our Site is owned and operated by YouConvey Ltd , a Limited Company registered in England under company number 12580907.
Registered address: 57 Jordon Street Liverpool
Main trading address: 38 Knowsley Road Liverpool L19 0PG.
VAT number: 349680068.
Email address: info@you-convey.co.uk
Telephone number: 07918130784

2. What Does This Policy Cover?
This Privacy Policy applies only to your use of our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we  advise you to check the privacy policies of any such websites before providing any data to them.

3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we  will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 10.

b) The right to access the personal data we hold about you. Part 9 will tell you how to do this.

c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 10 to find out more.

d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 10 to find out more.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to us using your personal data for a particular purpose or purposes.

g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 10.

5. What Personal Data Do You Collect and How?
Subject to the following, we do not collect any personal data from you. We do not place cookies on your computer or device, nor do we use any other means of data collection.

Our Site collects certain information automatically, including your IP address, the type of browser you are using and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution.

If you send us an email, we may collect your name, your email address, and any other information which you choose to give us. For the purposes of the Data Protection Legislation, We are the Data Controller responsible for such personal data.

The lawful basis under the Data Protection Legislation that allows us to use such information is article 6(1)(f) of the UK GDPR which allows us to process personal data when it is necessary for the purposes of our legitimate interests, in this case, the proper operation and functionality of our Site. If you contact us as described above, you will be required to consent to our use of your personal data to contact you. In this case, our  lawful basis for using your personal data will be article 6(1)(a) of the UK GDPR, which allows us to use your personal data with your consent for a particular purpose or purposes.

6. How Do You Use My Personal Data?
Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our  obligations and safeguard your rights under the Data Protection Legislation at all times. For more details on security see Part 7, below.

As stated above, we do not generally collect any personal data directly from you, but if you contact us and we obtain your personal details from your email, we may use them to respond to your email. The other technical data referred to above is necessary for the technical operation of our Site

Any and all emails containing your personal data will be deleted no later than 6 years  after your transaction with ourselves has been completed  and no other personal data will be retained for any longer than is necessary.

We  will not share any of your personal data with any third parties for any purposes other than storage on an email and/or web hosting server without your consent or as provided for below

7. How and Where Do You Store My Data?
We will only store your personal data  in the UK. This means that it will be fully protected under the Data Protection Legislation but please see below 

We may  store some of your personal data in countries outside of the UK. These are known as “third countries”. We will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:

We  will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.

Please contact us using the details below in Part 10 for further information about the particular data protection safeguards used by us when transferring your personal data to a third country.

Personal data security is essential to us, and to protect personal data, we take the following measures:

  • limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
  •  procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;

8. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:

If we sell, transfer, or merge parts of our  business or assets, your personal data may be transferred to a third party. Any new owner of our  business may continue to use your personal data in the same way that we have used it, as specified in this Privacy Policy (i.e. to communicate with you)

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

Where we have  consent by you to share your personal data in order to offer you appropriate ancillary or future services which we believe  you may wish to consider 

We may contract with third parties for hosting and data storage purposes:

If any of your personal data is transferred to a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 7.

If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 7.

If we sell, transfer, or merge parts of our  business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy (i.e. to communicate with you).

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

9. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our  administrative costs in responding.

We will respond to your subject access request within 14 days  and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

10. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Edward Richard Goldsmith)

Email address: info@you-convey.co.uk.

Telephone number: 07918130784

Postal Address: 38 Knowsley Road Liverpool 19 0PG.

11. Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our  business in a way that affects personal data protection.

Any changes will be immediately posted on our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our  Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 31/1/2022

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